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Support - Are you ready to raise the customer support bar?

Your support team is 24 hours the face of your business, meaning they need to know everything and re-route every request as fast and efficient possible you can achieve it with Skale technology.

What are you waiting for,
let's talk Support!

Send us your details and one of our sales representatives will get in contact with you shortly

✓ Handling all marketing data
✓ KPI Updates
✓ Marketing the profits

Locate clients in seconds, saving valuable call time

Customers expect a consistent and punctual experience for any support request.

Locate account instantly, view the records, and get ready to service and engage any questions that they may have. A quick response is the best response.

Predefine the answers, leaving no room for error!

When money is involved, having the accurate response for your customers is what is makes the difference between a good and a bad rating.
Security tools in seconds not hours, assist your customers with auto login, password retrieval, account items, amended terms or even drill down to record line items in real-time, in his account 

Learning tools to drive the best sales team

Guide customers in how to operate the account, create and use a knowledge database and save input/output to email templates, automating every potential support issue.

Over 150 third party plugin solutions in the Skale Marketplace all connected to your favourite trading platform​